If you have started looking for a helper, you have probably seen the word “transfer”. A transfer helper is a Migrant Domestic Worker who is already in Singapore on a valid Work Permit and is moving from one employer to another — rather than coming fresh from her home country. For many families this is a faster, lower-risk way to hire, but it is not the right fit for everyone. Here is an honest guide.
What is a transfer helper?
A transfer means you take over a helper who is already here, with a Work Permit that can be transferred to you. Because she is in Singapore, you can usually meet her in person before deciding, and the timeline is often shorter. Her previous employer must agree to the transfer (or her contract has ended), and the usual paperwork still applies.
The pros
- Meet her in person. You can interview face to face and get a real feel for her personality.
- Faster placement. No waiting for her to fly in; she may be able to start sooner.
- Lower upfront cost in some cases. If her medical and orientation were done recently, you may save on airfare and the Settling-In Programme (SIP).
- Known track record. You can ask about her experience in Singapore and, where possible, speak to her current or previous employer.
The cons (be realistic)
- You inherit habits. A transfer helper already has her own way of doing things, which may or may not match your household.
- Reasons for the transfer. It is worth understanding gently why she is moving — family completed, incompatibility, or end of contract are all common and reasonable.
- Smaller, changing pool. Good transfer candidates can be snapped up quickly, so you may need to decide faster.
Tip: During the interview, ask open questions about her daily routine with her current family, what she enjoys, and what she finds difficult. Her answers tell you far more than a yes/no checklist.
The transfer process, step by step
- Shortlist and interview transfer candidates (in person or by video).
- Agree terms — salary, rest days and job scope — and confirm with her current employer that the transfer can proceed.
- Paperwork and Work Permit transfer through MOM, handled with your agency.
- Security bond and insurance. A $5,000 security bond applies for non-Malaysian helpers (it is waived for Malaysian helpers), along with the required medical insurance.
- Medical, if due. If her six-monthly medical examination (6ME) is not current, it will be arranged.
- Handover and start date — she moves to your home and settles in.
Is a transfer right for you?
A transfer often suits families who want to meet the helper first, need someone fairly soon, or prefer a helper already used to life in Singapore. If you have very specific requirements or want to train someone your way from the start, a fresh helper may suit you better. There is no single right answer — only what fits your home.
A word on figures
Agency fees, salary expectations and exact costs change over time and vary by case. We will give you current ranges for your situation, and you can confirm official requirements on MOM’s website.
How Ming Hwee helps
Ming Hwee (MOM Licence 12C6072) maintains a genuine pool of transfer helpers and will arrange in-person interviews so you choose with confidence. We handle the Work Permit transfer, bond, insurance and medical for you, and keep you updated at every step. Ready to start? Find your helper with us, or send us a WhatsApp message and we will help you shortlist today.
Related guides
- Transfer Helper vs Fresh Helper: Which Should You Choose?
- Switching Helpers: How to Transfer or Repatriate Properly
- How to Hire a Maid in Singapore: A First-Timer’s Step-by-Step Guide (2026)
Ready to hire? Get a free, no-obligation helper shortlist from Ming Hwee — Singapore’s trusted maid agency since 1983.
